RuskinSenior Services

Care management for a limited number of complex situations

Care management is a limited-capacity, nonclinical service for families seeking local advocacy, accompaniment, coordination, and practical follow-through.

Jupiter Inlet Lighthouse overlooking the Loxahatchee River in Palm Beach County

Who this serves

Most care-management families fit one of two situations: the family lives out of the area and needs a trusted local presence, or there is no family nearby at all. Stacie becomes the person on the ground—at the appointments, in the hallways, on the phone—so decisions stop depending on whoever happens to pick up.

A limited, local engagement

Stacie deliberately works with a limited number of families at a time, because this work only has value when it is genuinely personal. A request begins a conversation about the situation, geography, desired scope, and current capacity; it is not an immediate acceptance. Care management is a private-pay engagement with a written scope.

An accepted engagement starts with an in-person assessment of the whole picture—medical coordination, daily routines, the home or community setting, and what the family is trying to protect. From there, Stacie and the family agree on a scope and a reporting cadence before the work begins. Many engagements start in a crisis—a hospitalization, a sudden decline, a plan that just failed—and settle into steadier coordination once the immediate problem is contained.

Advocacy and accompaniment

An agreed engagement may include attending selected conversations or visits, organizing questions, observing practical concerns, and keeping the older adult's priorities visible.

  • Hospital and rehabilitation advocacy
  • Accompaniment for agreed appointments, visits, or transitions
  • Local representation for long-distance families

Coordination and project management

Care management is the project management of a person's care—not the care itself. Within a written scope, Stacie organizes next actions, communication, and transition tasks across the physicians, communities, attorneys, and family members already involved—one point of contact where there used to be five. One engagement might mean arranging an overdue specialist visit, untangling a medication schedule with the treating providers, and preparing benefits paperwork for the family's attorney—whatever the situation actually requires. When hands-on caregiving is needed, Stacie connects families with providers who deliver it and keeps an eye on how it is going.

  • Discharge and transition planning
  • Scheduled update calls or written reports on a cadence the family can count on
  • Tracking decisions, questions, and practical next actions

A clear nonclinical boundary

Care management provides practical coordination and advocacy. It does not replace emergency services, treating professionals, legal advice, financial advice, or a benefits determination. Stacie does not provide hands-on personal or medical care; when a situation calls for it, she refers families to professionals who do.

Stacie is also a certified professional guardian—a Florida credential that reflects formal training in decision-making standards for vulnerable adults.

Choose the next step that fits your situation.

Placement and paid consulting remain separate paths, so you can begin with the guidance that fits the decision in front of you.